Shipping

New Zealand Wide Orders

SoulSlips NZ uses Waiheke Couriers and NZ Couriers pick up from Auckland,  for all nationwide shipping including Rural.  When we receive an order we will validate the order and delivery is generally door to door by courier unless otherwise discussed.

Please be aware that if you are RURAL you need to disclose this as the courier cost is more expensive for rural deliveries. If we discover you have not disclosed that you are Rural you will be invoiced for the additional courier cost.

Delivery of SoulSlips NZ products are generally shipped within 2/3 days of your order being placed and of us confirming receipt of the order.  This excludes weekends and public holidays. This is an estimate only and may be subject to delays beyond our control, such as weather etc.

Any products damaged in transit SoulSlips NZ is to be notified immediately on receipt of the product to SoulSlips NZ  either by phone 021677738  or by email, melanie.wadham@gmail.com and best options to rectify will be discussed with the customer at the time. This may be the return of the product and replacement issued.